Return & Exchange Policy

At Pankkh, we take pride in the quality and design of our outfits. To ensure your satisfaction, we offer exchanges only. Please read our policy carefully before placing an order.

1. Exchange Policy

We do not offer refunds. All requests will be processed as exchanges for the same product or a similar product of equal value.

Exchanges must be requested within 7 days of receiving your order.

2. Eligibility for Exchange

To be eligible for an exchange, the product must:

Be unused and unworn, with all original tags and packaging intact.

Not be damaged, altered, or washed.

Include all original accessories, if any.

3. How to Request an Exchange

Contact us via email at pankkhthewings@gmail.com
with your order number, product details, and reason for exchange.

Our team will review your request and provide instructions for sending the product back.

Once we receive and inspect the returned item, we will process the exchange promptly.

4. Shipping for Exchanges

The customer is responsible for shipping the product back to us.

We recommend using a reliable courier service with tracking to ensure the safe return of the item.

We are not responsible for products lost or damaged during return shipping.

5. Exceptions

Customized, personalized, or made-to-order items cannot be exchanged unless they arrive damaged or defective.

Products showing signs of use or damage will not be eligible for exchange.

6. Contact Us

For any questions or exchange requests, please reach out:

Pankkh- The Wings
Email: pankkhthewings@gmail.com
Phone: +91 79870 25153