Privacy Policy

At Pankkh (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit pankkh.com (the “Site”) or use our services.

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Site.

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, email, phone number, billing/shipping address, and payment details.

Order Details: Purchase history, preferences, returns, and exchanges.

Technical Data: IP address, device information, browser type, cookies, and browsing activity on our Site.

Optional Data: Reviews, feedback, or other content you share with us.

2. How We Use Your Information

Your data helps us to:

Process and deliver your orders smoothly

Provide customer support and resolve queries

Send order updates, offers, and promotions (with your consent)

Improve our Site, products, and services

Detect and prevent fraud or misuse

Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share it with:

Service Providers: Payment gateways, courier partners, IT support, and marketing platforms to run our services efficiently.

Legal Requirements: If required by law, regulation, or legal process.

Business Transfers: If our business undergoes a merger, acquisition, or sale of assets.

4. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences and improve shopping experience

Understand browsing patterns and traffic

Show you relevant ads and promotions

You can manage or disable cookies in your browser settings, but some features may not work properly without them.

5. Data Security

We take reasonable steps to protect your personal data through encryption, secure servers, and restricted access. However, no method of online transmission is completely secure.

6. Your Rights

You may:

Request access to the data we hold about you

Correct or update your information

Ask us to delete your data (unless we are legally required to keep it)

Opt-out of promotional messages anytime by clicking “unsubscribe” or contacting us

7. Children’s Privacy

Pankkh does not knowingly collect information from anyone under the age of 18. If such data is accidentally collected, we will delete it immediately.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to Policy

We may update this Privacy Policy from time to time. The revised version will always be posted on this page with the updated “Last Updated” date. Continued use of our Site means you accept the updated terms.